We are hiring!

For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr. Before you do so, it will help you a lot to see who we are and how it is to work for us.

Job Openings

Cloud Solutions Consultant (Position Code: CSC)

Cloud Solutions Consultant Purpose:

Cognity is implementing globally-leading Cloud-based Solutions in the areas of Customer Experience, Sales, Service & Marketing. The Cloud Solutions Consultant will be working actively in these Cloud Projects of Cognity. He/She is performing analysis, design, implementation and testing of modern Cloud Solutions in the areas of Sales, Service and Marketing, offered by Cognity to its Customers.

Cloud Solutions Consultant Skills & Qualifications:

Computer Science, Information Technology Background (BSc, MSc), Business sense.

Friendly, smiling, open, with good written & verbal communication skills (GR & EN), time-oriented and results-driven. Teamwork driven, people-person. Dependable and capable of taking initiatives. Able and happy to travel abroad.

Basic understanding of Contemporary Cloud-based solutions and Tools: CRM, Sales Force Automation (SFA), Customer Service, Contact Center, Marketing Automation, etc.

Plus: Previous experience in the areas of CRM (Sales, Service, Marketing) and Customer Experience Best-Practices

Extra plus: Experience in Modern Cloud-based Solutions (Microsoft, Oracle, Salesforce, Zendesk, Zoho, Hubspot etc.), Mobile Apps, BI & Analytics

Main duties of the Cloud Solutions Consultant:

  • Working actively with Customers to understand their needs and capture requirements that feed the Analysis & Design of the Cloud-Based project.

  • Working closely and collaboratively with Customers to devise effective solutions based on the out-of-the-box functionality of the Cloud-base solution.

  • Implement the above requirements on globally-leading Cloud Solutions

  • Integrate the Cloud Solutions with on-premise solutions (cloud <—> ground)

  • Test the above implemented functionalities: SIT & UAT

  • Train the end-users on the usage of the above Cloud Solutions

  • Work proactively with the Customer enhance the implemented Cloud Solutions

  • Provide support to the Customer during the implementation and post-implementation.


Sales Consultant (Position Code:SC)

Entry-level

Sales Consultant Purpose:

The Sales Consultant is working closely with the Sales and the Technical teams, during the complete Customer Lifecycle, to capture Customer needs/requirements and ensure their coverage by the offered Products/Services.

Sales Consultant Skills & Qualifications:

Friendly, smiling, open, people-person, with great written & verbal communication skills, public speaking & presentations skills, time-oriented and results-driven.

Technology Background (BSc, MSc), Business sense.

Plus: Previous experience in Technology organisations, Telecoms, Banking & Financial Services

Extra plus: Expertise in CRM, Web & Mobile Apps, eCommerce, Marketing Technology, Big Data, BI & Analytics, Data Governance, Integration, BSS/OSS Systems

Main duties of the Sales Consultant:

  • Working actively with Customers to understand their needs and capture requirements.

  • Working closely and collaboratively with Customers to devise effective solutions.

  • Ensuring that the company’s products/services can deliver on the Customer’s needs/requirements.

  • Working closely with the sales team on Proposals and pitches/presentations for Business and IT Departments.

  • Writing Proposals and Presentations for Customers.

  • Presenting Proposals to Customers alongside members of the Sales & Technical team.

  • Ability to communicate technical information to non-technical people in a way that is easy to understand

  • Replying to Customer’s follow-up requests for information and Proposal requests.

  • Producing detailed financial proposals for Customers

  • Providing selective support during the implementation of the Proposal.

Background to be considered as a strong plus for the Sales Consultant:

  • Previous experience working within a technical sales consulting or pre-sales position, in a similar organisation.

  • Previous experience in Technology organisations, Telecoms, Banking & Financial Services

  • Subject matter expert with experience in any of the following: CRM, Web & Mobile Apps, eCommerce, Marketing Technology, Big Data, BI & Analytics, Data Governance, Integration, BSS/OSS Systems.

Job Description and responsibilities

The applicant will be included in a team responsible for design and delivery of large-scale/mission-critical Telecommunication projects. The engineer will be responsible for implementation and leading the transformation of businesses (in and outside of Greece) by providing their expertise and willingness to evolve into expert OSS Engineers in the areas like Service Provisioning and Activation; Network and Service Inventory, development of Next-Generation Discovery and Reconciliation processes (ensuring consistency between OSS IT systems and real networks).

Required qualifications:

  • BSc in Telecommunications or Software Engineering

  • Understanding of telecom processes

  • Good understanding of telecommunication networks

  • Excellent team work and communication skills

  • Fluency in Greek and English

  • Dependability and capability to take initiatives

Other desired qualifications:

  • Experience in OSS/BSS Applications

  • Experience in Java programming, Web Services, XML, Unix Shell Scripting

  • Experience in Java programming

  • Experience in Xquery/Xpath scripting

  • Understanding of RDBMS and SQL

  • Experience with Oracle weblogic, JBOSS Application Servers

  • Post-graduate degree


Telecommunications Software Engineer
(Position Code: SJD03)

Senior and Intermediate Java Developers (Position Code: SJD03)

Required qualifications:

  • BSc in Software Engineering or a related discipline

  • Fluency in Greek and English

  • Excellent team work and communication skills

  • Dependability and capability to take initiatives

  • Minimum 3 years of experience in Java EE programming

  • Ability to travel abroad

Other desired qualifications:

  • Very Good understanding of RDBMS and SQL

  • Experience in business and functional analysis

  • Post-graduate degree

  • Good understanding of software lifecycle models

  • Very Good technical documentation skills

  • Experience in programming using Spring, Hibernate, REST Services, JAX-WS, Ajax, Velocity, Javascript/JQuery, Javascript, JSON

  • Experience with Oracle,Tomcat, JBOSS Application Servers


Junior and Intermediate Integration Developers (Position Code: JIID)

Required qualifications:

  • BSc in Software Engineering or a related discipline

  • Fluency in Greek and English

  • Excellent team work and communication skills

  • Dependability and capability to take initiatives

  • Minimum 1 year of experience in Java EE programming or in Integration Technologies

  • Good knowledge of scripting tools, and protocols such as XML, XSLT, XSD, WSDL, Xquery

  • Ability to travel abroad

Other desired qualifications:

  • Experience in business and functional analysis

  • Post-graduate degree

  • Good understanding of software lifecycle models

  • Very Good technical documentation skills

  • Experience in programming SOAP or RESTful Web Services

  • Experience with Java Application Servers


CRM Full Stack Developer (Position Code: CFS)

Your role:

  • Work well in a modern agile software engineering environment (with source code control, dev/stage/prod release cycle, extensive testing, and continuous deployment)

  • Work independently as well as in small teams to develop the best product on the market

  • Collaborate with experienced software engineers in the design, development and maintenance stages of Cognity’s products

  • Solve challenging technical problems and put your skills to the test every day

  • Create visual/interactive content in HTML, CSS and JavaScript

  • Implement user requirements falling under CRM and related Technologies

  • Monitor production systems and solve application defects

  • Collaborate with customers and various businesses and Information Technology teams to effectively address and resolve day to day issues

  • Work under aggressive deadlines, meet project commitments and quickly adapt to changing priorities

What we expect from you:

  • Have software engineering background with experience in Object Oriented programming

  • Have knowledge of HTML/CSS

  • Be fearless about learning new technologies and technical approaches to application development

  • Be passionate about technology but also you like to see the positive outcome of your deliverables in business processes and products (& services) used by clients

  • Have a strong ownership of the solutions / applications you develop and challenge both technical and business / logical aspects

  • Be willing to document and test your code

  • Have very strong interpersonal skills able to work at all levels of the organization

  • Have ability to work under aggressive deadlines, meet project commitments and quickly adapt to changing priorities