Customer Relationship Management (CRM) is a comprehensive approach to identifying, acquiring and retaining Customers. CRM enables customer-centric, end-to-end business processes across multiple channels, departments and lines of business, that maximise the value of every customer interaction and drive superior corporate performance [more...]

Business Intelligence & Analytics

Business Intelligence & Analytics applications deliver comprehensive, up-to-date, credible and actionable insights to optimise both strategic and operational processes, based on data from a multitude of sources. They enable company executives, managers and employees to take informed actions leading to significant improvements in business performance [more...]

Industry Solutions

Pre-built vertical solutions containing industry best-practices to address the unique business needs and challenges of a wide range of industries. These industry solutions help minimise customisation, enable rapid deployment and significantly reduce Total Cost of Ownership (TCO) [more...]

Through our integration and business process management solutions you can leverage existing assets and resources on a single infrastructure that allows you to build, integrate, deploy, extend, manage and maintain your applications across your entire organisation and through channels. You can achieve greater operational efficiency, improved responsiveness to stakeholders and enhanced adaptability in the face of constant change, while staying closely aligned with business goals, consistently and effectively [more...]

Intec develops, implements and supports BSS/OSS for the majority of the world's largest communications providers, offering world-class products in billing, mediation, activation, rating and charging, as well as powerful solutions for IPTV, mobile/MVNOs, VoIP and Wholesale [more...]

Total Data Quality is the ability to transform raw, incosistent and unstructured customer or product data into reliable, usable information, wherever and however data is captured, collected, stored and manipulated across the extended enterprise. It is a necessity for all CRM, BI/DW, ERP and Compliance systems [more...]