We are hiring!

For all Job Openings below submit your CV in English, along with a cover letter that states your career aspirations at hr@cognity.gr. Before you do so, it will help you a lot to see who we are and how it is to work for us.

Job Openings

Technical Support Engineer - Internship (Code: TSE-I)

We are seeking an enthusiastic IT Intern to join our Technical Support team. This opportunity is ideal for a graduate in Computer Science, Information Technology, or a related field who is looking to gain practical experience in IT support and infrastructure operations.

The successful candidate will work closely with experienced professionals and contribute to the daily support and maintenance of the company’s IT environment.

You will have the opportunity to develop your technical and professional skills through involvement in user support, troubleshooting, hardware/software configuration and network support.

Required Qualifications:

  • BSc in IT/Computer Science or a related discipline

  • Fluency in Greek and English

  • Excellent team work and communication skills

  • Dependability and capability to take initiatives

  • Good analytical and problem solving skills

  • Up-to-date technical knowledge

  • Trustworthy and discrete

  • Strong troubleshooting skills

  • Good understanding of Microsoft and Linux technologies will be preferred

  • Understanding of supporting LAN and WAN technologies will be considered an asset

Responsibilities:

  • Provide 1st and 2nd level support to address user inquiries and technical issues promptly and effectively

  • Prioritize and manage many open cases at one time

  • Troubleshoot and determine best solution on each issue

  • Properly escalate unresolved queries to the next level of support

  • Install and configure computer hardware, software, systems and networks

  • Provide technical support for software systems and applications

  • Troubleshoot system and network problems and solve hardware or software faults 

If you are a motivated IT graduate, eager to gain hands-on experience in technical support, systems administration, and IT operations within a professional environment, we would be pleased to hear from you.