Industry Solutions
Pre-built vertical solutions containing best practices to address the unique business needs and challenges of your industry
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Customer Relationship Management :: CRM
CRM helps organisations perform better, by maximising the value of every customer interaction in all Sales, Service and Marketing process across channels
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SOA-based Integration & Business Processes :: SOA, ESB, AIA/PIPs, BPM, Collaboration and Portals
Manage you Business Processes, leverage existing assets and resources on a single infrastructure that allows you to build, integrate, deploy, extend, manage and maintain your applications across channels [more...]
Order & Service Management
Manage the complete range of multichannel Customer OM and Service OM processes in a Convergent Telecommunications environment
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Master Data Management :: MDM
Customer Data Integration (CDI) and Product Master provide a single source of truth for Customer and Product data across the organisation
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IT Service Management :: ITSM
Control & Manage all the elements of the IT delivery chain, by effectively mapping and monitoring the Infrastructure, Applications and Services that supoort your Business
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Business Intelligence & Analytics
Business Intelligence & Analytics applications integrate data from multiple sources and transform them into key insights for immediate decision making
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Data Quality
Total Data Quality is the ability to transform raw, incosistent and chaotic data into reliable, usable information
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